These Terms of Sale through this website, www.faskuk.com (“Our Site”).  Please read these Terms of Sale carefully and ensure that you understand them before ordering any Goods from Our Site.  You will be required to read and accept these Terms of Sale when ordering Goods.  If you do not agree to comply with and be bound by these Terms of Sale, you will not be able to order Goods through Our Site.  These Terms of Sale, as well as any and all Contracts are in the English language only and comply with laws of England, United Kingdom.

These terms and conditions (“Terms”, “Agreement”) are an agreement between FASK “, “us”, “we” or “our”) and you (“User”, “you” or “your”). This Agreement sets forth the general terms and conditions of your use of the www.faskuk.com website and any of its products or services (collectively, “Website” or “Services”).

1. Access to and Use of Our Site

1.1          Access to Our Site is provided “as is” and on an “as available” basis.  We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice.  We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period.

1.2          Use of Our Site is subject to our Website Disclaimer. Please ensure that you have read them carefully and that you understand them.

1.3          We make all reasonable efforts to ensure that all descriptions and graphical representations of Goods available from Us correspond to the actual Goods.  Please note, however, the following:

1.3.1     Images of Goods are for illustrative purposes only.  There may be slight variations in colour between the image of a product and the actual product sold due to differences in computer displays and lighting conditions;

1.3.2     Images and/or descriptions of packaging are for illustrative purposes only, the actual packaging of Goods may vary

1.4          We cannot guarantee that Goods will always be available.  Stock indications are not provided on Our Site, however such indications as the pre-order button may appear and estimated shipping timelines.

1.5          We make all reasonable efforts to ensure that all prices shown on Our Site are correct at the time of going online.  We reserve the right to change prices and to add, alter, or remove special offers from time to time and as necessary.

1.6          In the event that the price of Goods you have ordered changes between your Order being placed and Us processing that Order and taking payment, you will be charged the price shown on Our Site at the time of placing your Order.

1.7          For UK customers all prices on Our Site include VAT.  If the VAT rate changes between your Order being placed and Us taking payment, the amount of VAT payable will be automatically adjusted when taking payment.

1.8          Delivery charges are not included in the price of Goods displayed on Our Site.  For more information on delivery charges, please refer to below.  Delivery options and related charges will be presented to you as part of the order process.

2. Payments, Orders and Shipping Policy

2.1          Please check the address information on your order. Make sure you have accurately inputted all of the information including address, apartment #, etc. needed to successfully deliver your package. Orders will be delivered via the carrier chosen by the customer at checkout to the address the customer has provided. If an address correction needs to be made after you have placed the order, please contact us on Hello@Faskuk.com

2.2          Orders are processed usually between 1-2 business days. Orders placed over the weekend will usually be processed from Monday. Once your package has been dispatched you will receive a notification with the tracking details. Orders will arrive within the delivery timeframe selected at the checkout.

2.3          If for any reason the courier is unable to deliver the Goods to your chosen delivery address, the courier will leave a note informing you that the Goods have been returned to our premises with instructions for arranging re-delivery.

2.4          We are not responsible for any lost or stolen packages and any delays by the courier.

2.5          If a shipment is returned to us due to an invalid address, you will be responsible for additional shipping charges.

2.6          If a shipment is refused by a customer any additional courier charges will be responsible by the customer.

2.7          Ownership of the Goods passes to you once we have received payment in full of all sums due (including any applicable delivery charges).

3. International Customers

3.1          International Orders may be shipped via DHL or a similar International courier for more reliable and quick delivery. The cost of international shipping varies based on the weight of the package and the location. All shipping consignments are tracked and a tracking ID will be provided with the order. When using this service, there may be delays due to the destination country’s customs.

3.2          We are not responsible for paying any import duties in the customer’s jurisdiction where such duties are required.

3.3          We are not responsible for any delay in customs in the customer’s jurisdiction, the customer should ensure they can import in our products and no refunds will be given if customs seize or delay the process.

From July 1, 2021 as part of an agreed scheme between the UK and the EU. Orders worth over €22 but below €150 may be taxed at the border and may possibly incur a customs handling fee in the receiving country, these charges will vary from country to country, which the customer will be responsible for. This clause does not supersede 3.2.

4. Other Important Terms

4.1          No failure or delay by Us in exercising any of Our rights under these Terms of Sale means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms of Sale means that We will waive any subsequent breach of the same or any other provision.

5. Law and Jurisdiction

5.1          These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, the law of England & Wales

5.2          If you are a consumer, any dispute, controversy, proceedings or claim between you and Us relating to these Terms and Conditions, or the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England.

5.3          If you are a business, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England

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